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How to update the BIOS version in Windows system Updating software usually helps the system stability and optimization, so we recommend you check and often update to the latest version on your PC. Here you can learn more about: Update and confirm BIOS / Windows packages / drivers with the latest version on your PC Note: The device name may be different based on different models. If there is an ⑤ on the Bluetooth icon which is meaning the Bluetooth is disabled, then right-click and select ⑥. If the is existing, continue to the next step. Note: If the is not existing, your PC does not support it. In, whether the ③ is existing in the list.Type and search in the Windows search bar ①, then click ②.Make sure your PC has the Bluetooth function and enabled

If the problem persists, please continue the next troubleshooting step.Select ③, then make sure is turned on ④.Click the icon on the taskbar ①, then select ②.Make sure the Bluetooth is Turned On in Windows Use Restore Point to restore the system.Uninstall the Bluetooth driver, then download and install it from ASUS support site.

Update and confirm BIOS / Windows packages / drivers with the latest version on your PC.

Make sure your PC has the Bluetooth function and enabled.

Make sure the Bluetooth is Turned On in Windows.

Please go to the corresponding instruction based on the current Windows operating system on your computer: We suggest moving the computer and Bluetooth accessory closer together, then make sure there are no objects between both to make a good connection. Note: The Bluetooth wireless signal between computer and Bluetooth accessory might be interfered. If you experience that the Bluetooth issues (such as Bluetooth cannot connect, doesn’t work, often disconnected, Bluetooth icon is missing, or exclamation mark appeared in Bluetooth of device manager, etc.), please refer to the following troubleshooting steps.